4 Jobs in Wisconsin, WI
The Marcus Corporation Careers is Hiring a Front Desk Clerk Near Wisconsin, WI
The Hilton Madison Monona Terrace is in search of an energetic, outgoing individual to join our Front Desk team as a Front Desk Agent!
This position will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay.
ESSENTIAL FUNCTIONS:
- Check guests in and out of room.
- Able to provide accurate and appropriate information to guests and customers.
- Input and retrieve information routinely from computer systems. Make appropriate selection of rooms based on guests needs.
- Responds to guest requests and handle guest issues or reports complaints to management.
- Remain calm and alert, especially during emergency and/or heavy hotel activity.
- Promptly answering telephone in professional and clear manner. Input all information into computers to communicate guest requests and complaints.
- Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Answer guest questions regarding area or hotel, outlet information and services.
- Greet and welcome guest as they arrive to the hotel.
- Assist with luggage storage as necessary.
- Cash handling accuracy including responsibility for House Bank.
- Perform other duties as assigned.
POSITION REQUIREMENTS:
- Ability to stand and move throughout the front office and continuously perform essential job functions.
- Ability to read, listen, and communicate effectively in English, both verbally and in writing.
- Ability to access and accurately input information using a moderately complex computer system.
- Hearing and visual ability to observe and detect signs of emergency situations.
- High school diploma or equivalent required.
BENEFITS:
- Medical, dental, vision and life insurance offered for eligible full time associates following 90 days of employment
- 401K available for eligible associates following 90 days of employment
- Paid vacation time for eligible associates following 1 year of employment
- Free meal per shift
- Free employee parking
- Discounts at Hilton Worldwide hotels and Marcus Hotels & Resorts
- Discounted movie tickets
- Ability to transfer within the company
- Hilton branded training
- We are dedicated to the advancement, training and education of our associates and support promotion from within Marcus Corporation
- We are an equal opportunity, affirmative action and drug free work place
- This employer participates in E-Verify
Job Summary
Full Time
$28k-37k (estimate)
05/18/2023
06/12/2024
The job skills required for Front Desk Clerk include Front Office, Cash Handling, Communicates Effectively, Promotion, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk. You can explore the career advancement for a Front Desk Clerk below and select your interested title to get hiring information.
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